ASC Telecom and MWS Group Sign Partnership Agreement

ASC Telecom UK Ltd, part of ASC Telecom AG a leading global developer of innovative software solutions to record, analyze and evaluate communications, today announced it has signed a partnership agreement with CSAT Central, an innovative provider of multi-channel customer satisfaction solutions.

CSAT Central is a dynamic, forward thinking organisation that will offer a much enhanced ‘voice of the customer’ solution to ASC’s customers nationwide.

“We are delighted to be partnering with ASC Telecom UK, one of the leading global providers of interaction recording and evaluation solutions,” commented Guy Whettam, Managing Director of CSAT Central. “This partnership will enable us to increase brand awareness and reach for our products, across both SMB and Enterprise contact centres. We are very excited to be working with such a strong and respected brand in the UK.”

James King, Managing Director of ASC Telecom UK, added, “CSAT Central has a growing reputation for developing innovative and exciting solutions throughout the UK contact centre market and this makes the company a perfect partner for ASC Telecom UK. Together, we will look to leverage CSAT Central’s exciting portfolio of products to add value to our established customer base and to reach out to new business opportunities across the UK.”

About CSAT Central

CSAT Central is a dynamic, forward-thinking organisation, built from the ground up to deliver effective customer satisfaction solutions into major worldwide contact centre. Offering a multi-channel solution, CSAT Central provides complete visibility and invaluable insight for measuring customer satisfaction across voice, email, web and social media channels. For further information, please visit: www.csat-central.co.uk. Or email info@csat-central.co.uk