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What’s the Best Way to Improve Customer Service? Our Take…

I was very pleased to be included in the OneReach Customer Service Report, asking 63 Influencers: What’s the #1 way to improve customer service? You can see my response highlighted below: We may be a little biased, but I was one of the 6...
October 9, 2015 0 0
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  • What’s the Best Way to Improve Customer Service? Our Take…
  • Comparing Social Sentiment with Social CSAT: What’s your NSSA score?
  • MWS Group Launches New Website
  • ECCCSA Finalists Demonstrate Real Innovation in Social Customer Service
  • Measuring Voice of the Customer (VOC) across Social Media
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The MWS Group is comprised of a number of leading brands, spanning digital agency services, through to social media, customer satisfaction and contact centre applications.

What’s Trending
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Recent Posts
What’s the Best Way to Improve Customer Service? Our Take…
October 9, 2015
Comparing Social Sentiment with Social CSAT: What’s your NSSA score?
August 25, 2015
MWS Group Launches New Website
July 1, 2015
ECCCSA Finalists Demonstrate Real Innovation in Social Customer Service
March 30, 2015
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